Did you know that acquiring a new customer can cost 5-10 times more than retaining a current customer? This is why we create strategic marketing campaigns that acquire, retain and grow the value of customers and, most importantly, deliver on the client’s business objectives.
We believe that successful marketing starts with an intimate knowledge and understanding of target audiences and hinges on creating communications that meet their individual needs. Through our CRM system we also offer customer management services from data analytics through to marketing communications in both print and digital media.
We use multiple channels to best reach target audiences, including email, SMS, USSD, live chat, direct mail, deskdrops and MMS, because we know that every touch point and every transaction is a golden opportunity to help you grow the value of your customer base.